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Terms & Conditions

Orders

As all Amanda Field pieces are hand crafted please allow 21 days for delivery.

If items are required urgently please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do our best to help and meet your requirements. When your finery is ready for despatch you will be contacted by email and will be delivered by 1pm the following day by special delivery.

Adjustments

It is possible to adjust bracelet and necklace lengths if desired. Jewellery lengths are stated next to pieces of finery and are traditional 16 or 18 inches for necklaces, and 8 inches for bracelets.

Please note smaller sizes and increase adjustments of up to two inches will not be charged. However for larger adjustments please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a price.

Postage and Packaging

All pieces will be sent within the UK by Royal Mail special delivery. All pieces will be despatched by two o'clock on the day of sending and will arrive and need to be signed for by one O'clock the following day. Delivery in the UK is free of charge.

It is possible to send to destinations outside the UK and this will be sent by Royal Mail Air Sure.

The charges are as following:
For EU destinations £8.00
Rest of world £10.00

Overseas customers take responsibility for whether it is lawful to import into the country. Amanda Field is not responsible for ANY import duties.

Guarantee

Your jewellery will be guaranteed for six months from the date of purchase. However this guarantee does not cover misuse whether accidental or intentional. The guarantee will also not cover general wear and tear. Items returned will be repaired or exchanged only if proof of purchase receipt is present. Return charges are the customers responsibility and we ask that you send items back by special delivery to guarantee return to us and ensure appropriate insurance.

Your consumer statutory rights remain unaffected.

Returns and cancellations

It is possible to return your headpieces and jewellery in the unlikely event it is unsuitable, Returns must be made within seven days and be in the perfect condition it arrived in, and in all packaging. Jewellery must not have been worn The customer is responsible for return charges and we ask that the return is made by special Delivery to ensure safe arrival and appropriate insurance. Refunds will be made where possible by the method of payment and within 28 days. We are unable to take return of any earrings, unless they are faulty due to hygiene reasons.

Pricing

Prices may be changed at any time. All prices are in British pounds sterling and are subject to change.

Privacy Policy

Amanda Field respects your privacy and complies with the data protection act. Your details will never be given to any third parties.

Your consumer statutory rights remain unaffected by these terms and conditions.

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